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Our Administrator makes mercy mission to Thailand in memory of Pickering student

One of our Sales Administrators Anna-Louise Hannah made a special delivery of sports equipment to a children’s orphanage in Thailand in memory of a Pickering student who died in a tragic accident after a night out in York.

Anna-Louise, who works at our Malton dealership, transported two large bags of sports equipment which had been donated to the orphanage by the Rob Stephenson Trust https://www.robstephensontrust.com/, set up by Rob’s brother Sam as a legacy for his sports-loving brother who died in 2016 after being involved in a road collision.

The charity raises funds to help children in the UK and overseas access sports and Anna-Louise, who worked for the trust for a short time, undertook the task of taking equipment to orphans at the Child Protection and Development Center in Pattaya. The orphanage provides a sanctuary for the street children of Pattaya many of whom have been subjected to the trauma of human trafficking, sexual abuse and devastating poverty.

Anna-Louise, who took t-shirts and trainers as well as equipment including sets of bibs, footballs and a rugby ball, bean bags, skipping ropes, hula hoops, rounders bats and tennis balls, spent two weeks at the orphanage where she took part in various activities with the children.

She said: “The orphanage is purposefully located on the outskirts of Pattaya to remove the children from the dangerous surroundings that they have been rescued from, re-homing them into a safer environment. Alongside the homes for the children, the compound also contains a basketball court, a nurse’s office, teaching rooms and a vegetable garden.

“Every aspect of the children’s care is centred around helping them to become independent, well rounded individuals. The staff who work at the centre have clearly worked hard to build caring and trusting relationships with the children, creating a safe and loving environment. It is evident that this is not simply a housing facility but a home and I was so lucky to have been welcomed into it with open arms.”

The centre is a charity run organisation and relies heavily on donations to carry out their work and donations can be made through the Rob Stephenson Trust Facebook page or by visiting their website http://hhnft.org/projects/child-protection-development-program/ .

The trust has also provided funds for projects closer to home including netting for Thornton Dale Cricket Club, where Rob spent many happy hours in the summer. As Rob wanted to further his studies abroad, students can apply for funding to support their studies through Newcastle University, where he was in the third year of an agricultural degree at the time of his death.

Volvo XC40 wins big at DieselCar and EcoCar Top 50 awards

• Volvo XC40 named Car of the Year in DieselCar and EcoCar Top 50 awards 2018

• Volvo's first premium compact SUV also named Best Medium SUV

• XC40 powertrain choice to evolve with future plug-in hybrid and fully electric versions


The Volvo XC40 has achieved a double success, winning both the Car of the Year and Best Medium SUV titles in the DieselCar and EcoCar Top 50 awards 2018. These latest honours continue an exceptional run of distinguished awards for the XC40 within its first few months on sale.


Ian Robertson, Editor of DieselCar and EcoCar magazine, praised the car's design, the fine quality of its ride and handling, and its status as a standard-bearer for the latest developments of the Volvo brand. He said: "Volvo's rejuvenation has been a joy to behold, and not only is the XC40 its most important new model yet, it's also the best of the lot. In fact, it's our favourite car of 2018, full stop.


"There are elements of mini-XC90 to its design, but plenty of achingly cool touches such as a contrasting roof and Swedish flag badges give the XC40 its own youthful personality. This is even more pronounced on the road, where its suspension serves up a happy blend of handling precision and grip, while also throwing an invisible blanket over bumpy roads."


The XC40 has enjoyed an incredible reception from media and customers alike, achieving record-breaking UK sales and making an immediate impact with its cool, contemporary styling and class-leading connectivity, driver assistance and safety features. These include Volvo's pioneering semi-autonomous Pilot Assist system. Available on all XC40 models, Pilot Assist provides steering, braking and acceleration control to keep the car within its lane, at a set speed and a safe distance from any vehicle ahead.


Standard features fitted across the range include Volvo's innovative Sensus nine-inch touch screen control system, satellite navigation, LED headlights and a sophisticated climate control system that monitors and maintains the cabin air quality.


The Volvo On Call remote control and emergency assistance service is also fitted to every XC40. This allows you to activate and adjust a range of vehicle functions and systems using your smartphone or smartwatch. Convenience is key, such as being able to cool or warm the cabin before making a trip, or sending a journey destination direct to the car's navigation system.


The intuitive Sensus system allows quick and simple connectivity using Android Auto or Apple CarPlay, while a built-in modem enables an on-board WiFi hotspot (with a compatible SIM card and mobile data allowance). You can also access a range of cloud-based apps for journey information or in-car entertainment.


Jon Wakefield, Managing Director of Volvo Car UK, said: "These latest awards add yet more momentum to the XC40's impressive market debut, giving further independent approval of what is our first offering in an important and growing area of the premium car market. It is also significant that the XC40 has gained this Car of the Year title in its initial diesel- and petrol-powered form, acknowledging how our advanced engine technologies – including diesel – continue to be clean and efficient propositions for customers."


The XC40 offers a wealth of choice, with six trim levels and a range of turbocharged diesel and petrol engines with manual or automatic transmission and front- or all-wheel drive. Volvo will be extending the range of XC40 powertrains to include plug-in hybrid and all-electric versions in due course.

If you would like more information about the Volvo XC40 or would like to organise a test drive please Click Here

New Service Manager at RCM

Long serving employee at Ray Chapman Motors Malton, Dan Watson has taken up his new role running the service department.

Having been with the RCM for 18 years, Dan became the aftersales department’s team leader two years ago and was promoted to service manager this year. He is now responsible for the front-of-house and workshop teams.

Dan earned his stripes after taking responsibility for the task of implementing Volvo’s new service strategy known as Personal Service Technicians (PST) for which he received an accreditation from Volvo UK.

Carried out in workshop bays equipped with the latest diagnostic equipment and tools, technicians work on cars as pairs rather than individually, which means work can be carried out twice as fast, nearly halving customer wait times. PST forms part of Volvo’s ‘Personal Service’, which streamlines aftersales functions to improve workshop efficiency while delivering a much more personal service to customers via dedicated service technicians.

Commented Dan: “I was honoured to be offered the opportunity to run the department. Having worked here for so many years, I have developed strong relationships with our customers and with other members of the team and the positive feedback I have received from everyone has been overwhelming.”

Duncan Chapman, Dealer Principal, said: “We have a strong tradition of ‘growing our own’ and it is always a great pleasure to see someone who joined us several years ago work their way up the career ladder into a hugely responsible position. Dan is a great asset to the business and we very much hope he will remain at the helm of our service department for several more years to come.

Volvo Cars debuts three-cylinder engine in new XC40 compact SUV

Volvo Cars, the premium car maker, today launched its new three-cylinder Drive-E powertrain in the XC40, the company's first entry into the compact SUV segment.

The new powertrain is the first three-cylinder engine in the company's 91-year history.

The all-new 1.5-litre, three-cylinder, direct-injection petrol engine was developed in-house using the same modular design as Volvo's four-cylinder Drive-E engines. The three-cylinder powertrain (badged T3) comes with a six-speed manual transmission. An optional eight-speed automatic transmission will follow next year.

In line with Volvo Cars' strategy to continue improving economies of scale, the engine will roll off the same production lines as the company's four-cylinder petrol and diesel engines.

"Our new three-cylinder engine is an exciting development for the XC40 and for Volvo Cars in general," said Alexander Petrofski, Senior Director Cluster 40 at Volvo Cars. "This compact engine design provides the flexibility we need as we introduce more powertrain options for XC40 customers."

Volvo's current D3 150 hp diesel and T4 190 hp petrol engines are also added to broaden the XC40 engine offer.

Furthermore, the new three-cylinder powertrain has been deliberately designed for integration into Twin Engine plug-in hybrid cars. A hybridised as well as a pure electric powertrain option for the XC40 will be added later. More details will be available in due course.

XC40 customers now also have more choice in trim levels, including entry-level Momentum and dynamic R-Design versions, plus the luxurious new Inscription trim level.

Inscription trim offers exterior styling choices with 18", 19", 20" or 21" wheels, unique skid plates, side window and grille mesh chrome, plus model-specific paint colours. Inside, Inscription adds a newly designed crystal gear knob (on versions with an automatic transmission) and the attractive Driftwood deco inlays, which Volvo introduced in its award-winning XC60 mid-size SUV.

XC40 customers can further express themselves with accessories such as the new exterior styling kit that offers brushed stainless steel skid plates, lower door trim mouldings and integrated dual tailpipes, and the new accessory roof spoiler.

"The new XC40 is a youthful car that suits drivers with a strong sense of individuality," said Alexander Petrofski. "We want our customers to be able to make a statement their way – subtle or otherwise – and so we want to offer them more choices, both in performance and styling."

UK prices for the XC40 T3 start at £27,905 on the road, with Inscription versions available from £30,405. First customer deliveries are expected this summer.

If you would like to organise a test drive in the all new Volvo XC40 please Click Here

Swedish engine plant is Volvo Cars’ first climate-neutral manufacturing site

Volvo Cars’ engine factory in Skövde, Sweden, has become the company’s first climate-neutral manufacturing plant, having switched to renewable heating as of 1 January 2018.


Skövde is the first plant in Volvo Cars’ global manufacturing network to reach this status, which marks a significant step towards the company’s vision of having climate-neutral global manufacturing operations by 2025. Skövde also becomes one of only a few climate-neutral automotive plants in Europe. 


“Improving energy efficiency is our first priority and then, for the energy we need to use, we aim for supplies generated from renewable sources,” said Javier Varela, Senior Vice President of Manufacturing and Logistics at Volvo Cars. “The Skövde plant achievement is an important addition to our broader efforts in minimising our environmental footprint. We are pleased to be a leader within the automotive industry in the move towards climate-neutral manufacturing.”


A new agreement between Volvo Cars and the local provider ensures that all heating supplied to the Skövde plant is generated from waste incineration, biomass and recycled bio-fuels. Since 2008, along with the company’s other European plants, its Skövde site’s electricity supply already comes from renewable sources.


“This is a proud moment both for the Skövde plant and for Volvo Cars,” said Stuart Templar, Director for Sustainability. “Environmental care is one of our core values. Along with our plan to electrify all new Volvo cars launched from 2019, climate-neutral manufacturing operations will significantly reduce our overall carbon footprint, supporting global efforts to tackle climate change.”


Volvo Cars is constantly looking at innovative ways to move towards its 2025 vision. For example, in 2016, the production plant in Ghent, Belgium, introduced a district heating system that reduced carbon emissions by 40 per cent, saving 15,000 tonnes of CO2 per year.


“We will continue to work actively with our energy suppliers in all regions to secure further access to renewable energy for our manufacturing plants,” said Javier Varela.