Meet the team

Our direct-to-consumer model at Volvo Car UK means we have our very own in-house specialist sales team who can offer a personalised, seamless and modern way to choose your new Volvo. Find out more about each member of the team below, and request a follow up.

Steph smiling

Hi, I'm Steph and I’m proud to lead the Volvo Car UK sales team with a commitment to customer care.

With over 18 years of experience in the automotive industry, I’m passionate about delivering exceptional customer experiences and ensuring that our customers are always at the heart of everything we do. We’re constantly exploring innovative ways to make your journey with us seamless and enjoyable - whether that’s through a face-to-face TEAMS call or a friendly phone conversation at a time that suits you. Fill in a callback request with any of the team below for a follow-up tailored to your needs.

Get in touch
Mike

Mike

Automotive industry veteran committed to sharing expertise
Hi, I’m Mike, a Sales Team Leader. I bring over 15 years of experience in the automotive industry, including the last two with Volvo. Throughout my career, I’ve worked with some incredible brands and now take pride in sharing that knowledge with my team and supporting their growth. Seeing them develop into a strong, capable group is incredibly rewarding.
Our customers can feel confident knowing they’re looked after by a team that’s dedicated, knowledgeable, and committed to delivering exceptional service.

Away from work, I enjoy getting out on the golf course, and spending time with my wife, and our dog.

Louis

Louis

Sustainability, EX30 and electric car champion
Hi, I’m Louis, a Sales Team Leader, and I lead a team focused on delivering outstanding customer experiences. With nearly a decade in automotive sales, I’ve worked with some of the industry’s most prestigious brands. I’m passionate about innovation and sustainability, and as an EV advocate, I believe electric vehicles are the future of mobility. My own choice; the Volvo EX30, perfectly reflects this vision with its modern design and eco-friendly materials. I’m here to help you discover the benefits of electric driving and find the perfect Volvo for your lifestyle.

Away from the office, I enjoy Tennis, and spending time with my partner and our little dog.

Dawn

Dawn

20 years of Volvo expertise, and current XC40 driver
Hi, I’m Dawn, a Volvo New Car Sales Specialist. With over twenty years of experience working with the Volvo brand, I bring a wealth of product knowledge and a passion for exceptional customer service. Buying a new car can feel daunting, so I focus on making the process smooth, clear, and enjoyable - always with warmth, patience, and understanding.

My all-time favourite Volvo is the V60. Right now, I’m driving an XC40, which I thoroughly enjoy -it’s perfect for my daily commute and the many miles I cover, as well as the occasional trip to a festival. Every journey in it is a pleasure.

Allan

Allan

Motor industry specialist and XC90 fan
Hi, I’m Allan, a Volvo New Car Sales Specialist. With over 20 years of experience in the motor industry, including leading customer care teams, I bring a customer-first approach to my role as a Volvo Sales Specialist. I’m passionate about helping you find the perfect Volvo for your lifestyle, offering clear advice and a seamless, enjoyable experience from start to finish.

I’ve been driving a Volvo XC90 for the past six years, and they remain my favourite in the range. I love the commanding driving position, the smooth ride, and the unbeatable sense of safety they provide. If you’re looking for a vehicle that combines luxury, practicality, and peace of mind, I’d be delighted to guide you through the journey.

James

James

Current EX30 driver, and XC60 expert
Hi, I’m James, a Volvo New Car Sales Specialist. I’ve spent nearly a decade working in sales, including helping people find their dream homes, so I know how important a big purchase can be. I pride myself on being knowledgeable and professional, as I help our customers find their next car.

My goal is simple: to make your journey to owning a safe, stylish Volvo easy, transparent, and enjoyable. No pressure - just the perfect car for you.

I currently drive a lovely Volvo EX30 which I really love. Previously I drove an XC60, which I feel is the perfect blend of comfort, safety and practicality.

Alex sat at a desk with a silver laptop, smiling

Alex

EX30 driver with electric vehicle insight
Hi, I’m Alex, a Volvo New Car Sales Specialist. I’ve spent the past decade working in Volvo Sales, and connecting people with the right vehicle is still my favourite part of the job. As an EX30 driver, I experience the brand from a customer’s perspective too, something I’m always happy to share. I have first-hand experience of driving, and living with an electric vehicle, and I would love to help with any questions you may have. I have been lucky during my career with Volvo, to have experienced driving many of the models within the range. I look forward to helping you find the perfect Volvo for you.

George smiling and sat at a desk in front of a silver laptop

George

EX30 driving and interface guru
Hi, I’m George, a Volvo New Car Sales Specialist. I’ve been with Volvo for six years, working across several teams in Customer Care before joining the New Car Sales team. I love helping customers find the right Volvo for their needs. I currently drive the EX30, and I love the minimalist design and centralised touchscreen interface. For me, they are definitely a big part of its appeal.

Outside of work, you’ll usually find me spending time with my family or enjoying a game at the local pool hall.

Amanda

Amanda

Expert at delivering the personalised Volvo car experience.
Hi, I’m Amanda, a Volvo New Car Sales Specialist. I’ve been part of the Volvo family for nearly three years, starting in Customer Care and growing into my role as a Sales Specialist. My focus is simple: delivering exceptional service and making every interaction positive, engaging, and stress-free. I’m passionate about Volvo Cars and committed to helping you find the perfect one.

Outside of work, I’ve earned three AI certifications and enjoy spending time with a good book or in my garden.

Harry

Harry

Unbeatable knowledge of driving every Volvo car
Hi, I’m Harry, a Volvo New Car Sales Specialist. With close to a decade of experience, I’ve driven and truly know every car in the Volvo lineup. This means I can guide you beyond the features list and help you find the model that perfectly fits your life. I keep the process relaxed and focused entirely on what you need.

Ben

Ben

Expert at matching lifestyle needs with the perfect Volvo
Hi, I’m Ben, a Volvo New Car Sales Specialist. I help customers find the perfect vehicle to suit their lifestyle, whether that’s the innovative all-electric EX30 or any model across the Volvo range. Known for my approachable style and enthusiasm, I make the buying experience smooth and enjoyable. Originally from Maidenhead, I studied Sport and Exercise Science in Swansea and have been in the automotive business for over two years. Outside of work, you’ll find me outdoors, playing football, climbing, or anything involving a racket.

Iain

Iain

Volvo Virtuoso with 35 years' experience
Hi, I’m Iain, a Volvo New Car Sales Specialist. I’ve been in this role for over two years and enjoy helping customers through their journey of choosing a new Volvo. I first started with Volvo in 1990 and have spent most of my working life with the brand and have been fortunate to have driven many in the range - 35 years of guiding customers through the buying process (many, more than just the once)! Outside of work, I enjoy amateur dramatics and family life, which keeps me busy. I look forward to helping you choose your next amazing Volvo.

Sean

Sean

EX30 driver plus XC90 and EX40 enthusiast
Hi, I’m Sean, a Volvo New Car Sales Specialist. Known for my approachable style and product knowledge, I always put customers first. As a current EX30 driver, I can offer genuine, first-hand insight into Volvo’s latest innovations to help you make confident choices. I have also previously enjoyed driving the XC90 and EX40 and therefore have a genuine understanding of our wonderful range of vehicles.

Outside of work, I’m a passionate Tottenham Hotspur supporter and enjoy playing tennis during the summer months.

XC60 parked on driveway in front of a house

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Meet the team

Steph

Steph

**Automotive industry expert and XC90 loyalist** \n With over 18 years of experience in the automotive industry, I’ve had the privilege of working with some of the most reputable brands across a variety of roles. I’m passionate about delivering exceptional customer experiences and ensuring that our customers are always at the heart of everything we do. Personally, I’m a big fan of the Volvo XC90 - the outstanding drive, spacious design, and practical features fit perfectly with my busy lifestyle (and accommodate muddy paws and little feet with ease!). I’m proud to lead a team that shares the same commitment to customer care. We’re constantly exploring innovative ways to make your journey with us seamless and enjoyable - whether that’s through a face-to-face TEAMS call, a friendly phone conversation at a time that suits you, or any other channel that works best for you. Volvo offers a range of safe, reliable, and premium vehicles, and my team is here to support you every step of the way in finding the perfect one for your needs.

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Meet the Inside Sales Team | Volvo Car UK