Ending charging of an electric car
End charging at any time by pressing the button next to the charging input socket or via the button in the centre display.
Ending charging (alternating current)1
Press the button next to the charging input socket, or via the button in the centre display – the charging cable's locked handle releases/is unlocked.
Important
Charging must be ended before unplugging the charging cable from the car's charging input socket. If charging is not ended before the charging cable is disconnected, this may lead to damage to the charging cable or to the system.
Unplug the charging cable from the car's charging input socket and close the hatch.
The charging cable is locked automatically
If the charging cable is not unplugged from the charging input socket, it is automatically locked in again shortly after unlocking in order to maximise the charging. The charging cable can be unplugged again using the button next to the charging input socket or via the button in the centre display.
Ending fast charging (direct current)
Important
Never try to unplug the charging cable from the car while charging is in progress. Always interrupt charging first and then unplug the charging cable when the lock in the car's charging input socket has been automatically unlocked.
Interrupted fast charging
If fast charging is interrupted, it is not resumed automatically as the charging station requires charging to be reauthorised via the user interface. The charging cable will not lock automatically into place if fast charging is interrupted. To restart interrupted fast charging, unplug the charging cable from the car's charging input socket, plug it in again and follow the instructions in the charging station's user interface.
In the event of problems releasing the charging handle
If the charging cable is left in the charging input socket for a while after charging has finished, the charging cable is automatically locked in again2. Therefore, first try to end the charging again. If the charging handle still does not release automatically, proceed as follows:
- Make sure that the key is within range and that the car is unlocked.
- Switch off the power supply to the charging station in a safe manner. During charging via a charging station, contact the customer service for the charging station for assistance to end charging.
- Carefully wiggle the charging handle.
- Lock and unlock the car.
- Lock the car and wait until the LED lamp at the car's charging input socket extinguishes. This can take up to 7 minutes. Then unlock the car.
If the problem persists, contact your Volvo dealer.
Unplugging the charging cable with the emergency release handle
If the charging cable cannot be unplugged from the car's charging input socket after charging is complete and the car is equipped with an emergency release handle, follow the instructions below or contact your Volvo dealer.
For cars without an emergency release handle – contact the charging station's customer care or your Volvo dealer.
