Referred finance application
Applications can be referred, for example if your identity can't be automatically verified online. During the referral process your application will be reviewed manually and you may be asked to provide extra documentation. To keep your car reservation, please provide any requested documents as soon as possible.
What to do if your finance application is declined
Unfortunately, specific feedback about applications can’t be provided due to regulatory guidelines protecting commercially and personally sensitive information. However, there are some things you can do to improve your chances in the future if your finance application has been declined.
What you can do next
If your application has been declined, or if you want to understand more about your credit file and obtain a copy, you can contact Experian directly. They can provide you with guidance about your credit status, help you understand the factors that affect your credit score and what steps you can take to improve your application.
Visit experian.co.uk for more information.