Remote start of vehicle with the Volvo On Call app1

Remote start of vehicle2 enables you to start the vehicle remotely using the Volvo On Call app in order to climate condition (cool down or warm up) the vehicle before use.
First, make sure it is permissible under local environmental regulations and laws to start the vehicle in its present location. The vehicle doors must be locked and the transmission in Park.
Go to the home tab.
Select Remote start.
Set how long you want the vehicle to be started (for heating/cooling).
Tap Start and verify your identity using your phone's unlock method, e.g. PIN code, password, pattern, TouchID or FaceID.
The vehicle starts and the vehicle lights flash briefly, followed by a longer flash.
The function is activated (the time varies depending on the signal strength of your mobile device and vehicle).

It is possible to activate the function in the Volvo On Call app twice in succession. After that, the vehicle has to be started with the key before you can activate the function via the app again.

Remote start of vehicle also activates features such as seat heating, and heated rear window and door mirrors.

Things to bear in mind when using Engine Remote Start

The function can only be used if:

  • The vehicle is locked.
  • No vehicle keys remain in the vehicle.
  • The hood is locked.
  • The vehicle is parked and the transmission is in Park.
  • The engine is not running.
  • The vehicle is under supervision.
  • There are no people or animals in or around the vehicle.
  • The vehicle is not parked inside a closed room/space without sufficient ventilation.
  • There are no risks of anybody being in direct contact with the vehicle (e.g. during service work in a workshop or children playing near the vehicle).
  • The function can be used at the specified time according to local law.

In addition, the system will check the following before the vehicle is started:

  • Engine status is OK (no critical diagnostic trouble codes).
  • Sufficient fuel level (more than 8 liters (2.11 US gallons)).

User recommendations can be found in the Volvo On Call app.


For safety reasons, the vehicle cannot be driven when it is remote-started via the Volvo On Call app. The function will remain active until you depress the brake pedal and press the start button.

  1. 1 Available in certain markets.
  2. 2 Applies only to vehicles with automatic transmission. Availability may vary depending on market.