FAQ - Purchase
Billing
Where do I pay my partial deposit?
You pay your partial deposit online, once you have chosen your car and specifications.
How much is the partial deposit and will it be refunded?
You will initially pay £500 as a partial deposit, the amount will be deducted from your final invoice.
Will I get a receipt for the deposit?
Your deposit payment will be stated in your order confirmation email, which can be used as a reference for the performed payment. The amount will be deducted from your final invoice.
How do I pay the final invoice?
The final invoice is paid via bank transfer. As many banks have limitations on how much money you can transfer daily or in one go, we advise that you contact your bank in advance to make sure you can transfer the full amount to us in due time.
Can I pay using more than one bank account?
Yes, you can pay from more than one bank account. Just make sure you include the correct reference number from your invoice at all times.
Can I pay the final amount to the service partner/retailer?
No, all payments must be made directly to Volvo Car UK Limited.
Can I pay for the car at pickup instead?
No. Unless you are financing the car through a financial partner and different payment terms have been approved by us, you need to pay prior to the handover.
When do I need to pay the final invoice?
Around 1 month before we deliver the car to your chosen service partner, we'll provide you with an invoice stating the price and the payment due date – this will be around 3 weeks before your car's estimated delivery time.
Can I pay for my car purchase by credit card?
You can pay the refundable deposit with a credit card, but the final payment needs to be made via bank transfer.
Can Volvo help with car financing (e.g. loan or lease)?
Yes. As well as Purchase, we have a number of car finance options such as Lease (PCH), Subscription, Personal Contract Purchase (PCP) and Volvo Loan. You can compare these options here.
I will finance my car through my own bank or financial institution. How does the payment process work?
We'll always try to accommodate your financing preferences and the terms of your chosen financing partner. Just send us a "proof of financing" document so we can understand their required payment terms. Depending on your financing set up, we'll do our best to arrange for a suitable payment process.
When will I be charged for the added accessories?
The accessories will be added to your vehicle invoice.
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