HOW TO BUY

We offer an employee car scheme which is available to our own staff and immediate family. These cars come back to Volvo Car UK regularly, as our employees move on to new models.

These nearly new, generally low mileage, high specification Volvo cars are then available to purchase through Volvo Selekt direct. In fact, these cars will often have a good remainder of their original three year/60,000 mile Volvo warranty left.

Volvo Selekt direct models will often be high specification models with low mileage. We put every car through 150 rigorous checks, giving them the latest software updates and ensuring they’re in a condition for you to drive away with pride.

No, it’s important to tax your car in advance of delivery. You can tax your car online here.

Yes. The first step in ordering your Selekt direct Volvo is to reserve the car online for £99. This will remove the car from the website and allow you to complete the order secure in the knowledge the car is yours.

If you change your mind or we don’t hear from you, we’ll refund your £99 and put the car back on sale. If you complete your order, we’ll take the £99 off the price of your Volvo.

When you reserve your Approved Used Volvo, you pay a refundable £99 to take it off sale for 72 hours. This gives you time to complete your order without worrying that someone else might buy your chosen car first.

If you change your mind, you can just let us know. We’ll refund your £99 to the payment card you used and put your car back on sale.

If you continue to complete your order, we’ll take the £99 off the total cost of your car.

Volvo Selekt direct gives you the freedom to purchase a nearly new Volvo online in a simple and convenient way.

For now, this means test driving the exact car available on our website is not possible. However, if you’d like to test a similar model to the one you’re viewing, check your local retailer’s stock via our website, or speak with them directly to arrange a close match for you to try.

You won’t be able to see the exact car before you purchase it. But the Volvo Selekt direct website gives you detailed information and high-quality images of all the available cars.

We can give you an instant valuation based on the information you give us about your car. Just enter your registration number, then we’ll ask you a few additional questions about your car, its condition and any outstanding finance.

At the end of the valuation, it’s entirely up to you whether you want to go ahead with the part exchange or not.

The APR, or “Annual Percentage Rate”, tells how much you’ll be charged yearly on the money that you still owe. So it takes into account parts of your loan that you’ve already paid off.

The “fixed rate of interest PA” instead, is yearly interest charged based on the original value of the loan – so it doesn’t take into account how much of the loan you’ve paid off.

We include both in our finance tables to give you a complete picture of the proposal. But, as a general rule, APR is a clearer, more universal way to compare different deals and better understand the cost of borrowing.

No, the APR for financing an Approved Used Volvo is fixed.

If you’d like to search for a car based on your budget or preferred finance options, you can choose to set a monthly price that’s right for you and look at what’s available. You can then tailor your finance package with the options that suit you best.

There are two ways to finance a Volvo Selekt Direct car: Volvo Car Advantage (PCP) Volvo Car Purchase Plan (Conditional Sale)

You can explore these in more detail here.

We do everything we can to make sure all of our Volvo Selekt Direct cars are priced accurately, taking into account mileage, specification, age and much more. Because of this, all prices are final.

As well as driving away a high-quality used Volvo, you’ll also get a range of benefits to give you complete peace of mind – for example, the remainder of the car’s three year/60,000 mile new Volvo warranty, 12 months of Volvo Roadside Assistance and a 30 day satisfaction guarantee.

Once you’ve reserved your Volvo and you’ve been accepted for finance (if applicable), one of our Volvo Selekt direct team will be in touch about taking your payment.

We’ll send you all the details you need to pay us via bank transfer. We’ll confirm receipt of your payment once we can see it in our bank account.

You can choose either to have it delivered to your home (mainland UK only) or to collect it from your nearest Volvo retailer.

Soon after you’ve paid your full payment or finance deposit and your order is confirmed, a dedicated member of our team – your Virtual Sales Manager – will be in touch to arrange a handover date and location that’s convenient for you.

We’ll then deliver the car to your local Volvo retailer, who will be in touch to finalise the handover arrangements once your Volvo has passed all its pre-delivery checks and inspections.

Of course, our Volvo Selekt team will also be on hand via phone or email to help at any time.

Whether you choose delivery or collection, we’ll send the car to your local Volvo retailer. Their team will then be in touch to arrange the details of your delivery.

You just need to make sure that you’re around to accept your car on that date, as we can’t hand over the keys to anyone else. You’ll also need to make sure you’ve paid your road tax and have two forms of original ID (your driving license and a recent utility bill) with your current address on.

Currently, we can only deliver to mainland UK addresses.

It’s important to note that if you’ve financed your car, you’ll need to have it delivered to your home address on the application. And if you pay by cash, you’ll need to have the car delivered to your home or office address.

It depends on where you’re based ­ currently, delivery is to the mainland UK only and we aim to deliver Volvo Selekt direct cars around 15 days after receiving your payment.

Your Virtual Sales Manager will be in touch to keep you updated at every stage of the delivery process.

No – whether you choose collection or delivery, there’ll be no extra cost. We’ll send your car to your local Volvo retailer, who will prepare it and deliver it to you for free.

There are no hidden charges when you buy through Volvo Selekt direct.

Of course, we hope you find your ideal Volvo and you’re happy with everything it offers, but we understand that your plans might change.

If you change your mind before your handover, just let us know. We’ll refund your payment and put the car back on sale. If you used a finance option to buy, check the guidance in the next section.

After your delivery, you have up to 14 days to return your car for a refund (if you paid in full). Plus, our satisfaction guarantee gives you up to 30 days or 1,500 miles to exchange your car for a different model. Terms and conditions apply.

Depending on what kind of finance plan you’re on, you’ll have different options to end your agreement early.

Read our finance FAQs for more information, or if you’d like to speak to a member of the Volvo Selekt Direct team about your options, just call 01628 969 956.

It depends on when during the process you change your mind.

During the initial order, you can remove your part exchange at any time during the process.

If your handover has already taken place, unfortunately we won’t be able to reunite you with your part exchanged car.

We want you to enjoy many years and many miles with your Approved Used Volvo. If something goes wrong, remember your Volvo Selekt direct car will still have the remainder of its three year/60,000 mile new Volvo warranty. Plus, you’ll get 12 months of Volvo Roadside Assistance for your peace of mind.

When you buy through Volvo Selekt, you’ll get the full support of our dedicated Customer Care team, plus all our Volvo retailers and service centres across the UK. So we’ll be on hand to help if anything goes wrong after your delivery. Just give us a call and we’ll do everything we can.

Lastly, remember that you’ll also have a 30 day satisfaction guarantee where you can exchange your car for another Approved Used Volvo if you’re not completely happy with it.

Find your local Volvo retailer here.

Call our Customer Care team on 01628 969 956

To make sure you get a fair valuation (and not an opinion-based valuation) for your part exchange, we use a third-party who provide us with the data to value your car based on the information you give us.

At the end of the valuation process, you can always choose not to add the part exchange to your purchase if you’re unhappy with the valuation.

Remember, your part exchange will be checked on delivery. If you’ve accurately described your part exchange, the value offered to you will be the value you receive.

If you are unsatisfied with your valuation and would like to discuss it, please get in touch with our team directly on 01628 969 956.

Our Volvo Selekt direct team are on hand Monday to Friday on 01628 969 956 and happy to help with any questions or assistance you require. You can also email us at volvocarsdirect@volvocars.com.

If you are buying from a retailer, you can find their contact number here.