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How do I notice that a safety function has been activated?

If you notice that the car acts of its own accord in an unexpected way then this may be due to one of the car's safety-related functions being activated.

Altered start/stop symbols

The start/stop function switches off the engine temporarily when you come to a halt and then starts automatically when needed.

Wiper blades in service position

The wiper blades must be in service position if you want to change, clean or lift them, e.g. for scraping off ice from the windscreen.

New procedures for replacing the rear wiper blade

If your car has been in for service and a service technician has replaced the wiper arm for the rear wiper blade, the procedure for replacing the wiper is different.

Positioning toll tags on windscreens with heat reflective film

If you use a road toll tag, Sanef-tag or transmitter in your car to pass through road tolls, it is important that you position it correctly in the windscreen.

Data sharing settings for Volvo On Call

Data sharing for the Volvo On Call service is activated as standard. This means that you do not need to activate data sharing for this service yourself when you buy a new car or after e.g. a factory reset.

Privacy locking

The purpose of privacy locking, which is called private locking on certain models, is to be able to lock the boot lid/tailgate and glovebox but still have the option to open the doors and start the car. Privacy locking is especially useful when you are leaving your car in for service or at a hotel.

Connecting driver profile to key

Personal preferences for seats, climate control, audio, navigation and communication, amongst other things, can be saved in driver profiles and connected to one of the car's keys.

Cargo area floor in V90 Cross Country - Volvo Ocean Race

V90 Cross Country - Volvo Ocean Race is equipped with an exclusive cargo area floor that is hard-wearing and polishable.

Cancel route

You can easily cancel an ongoing route in the centre display.

Collision avoidance assistance

The collision avoidance assistance function can help you to reduce the risk of the car accidentally leaving its lane and/or colliding with another vehicle or obstacle by actively steering the car back into the lane and/or swerving.

Pilot Assist and Lane assistance

Pilot Assist is a comfort function that can help you to keep your car within its own lane and maintain a safe distance from vehicles in front of you. Lane Keeping Aid is a function which, in a similar way, can help you in some situations to reduce the risk of your car accidentally leaving its own lane.

Maintenance of the interior

Using the car has an effect on its interior. Leather and fabrics undergo change and develop a patina. Using the right maintenance and cleaning you can keep the car clean and fresh for many years. Volvo has developed cleaning methods and products.

Volvo data analytics

As part of Volvo's safety and quality work, some information is recorded in the car on operation and functionality, amongst other things.

Setting the clock

The first time you use the car, or if the current to the car's battery has been disconnected, you may need to make the settings for time and date. It is important that the clock is set, so that the car can connect to the Internet, amongst other things.

To bear in mind when refuelling

When refuelling, it's important to fully insert the nozzle in the filler pipe, past the double seal in the pipe.

AdBlue®

AdBlue is a colourless fluid used in the car's combustion system (SCR) to reduce emissions of harmful substances from the diesel engine. Here you can read about AdBlue and what you should know about with regard to filling and checking the AdBlue level.

A dynamic symbol in the driver display

Volvo's driver display contains a dynamic symbol that changes appearance if a function is activated or if the car needs to attract your attention.

Change of market when importing or relocating

For the online services offered by Volvo to work correctly when you import a car, or relocate to another country, it is important that you contact an authorised Volvo dealer to register the car with Volvo in the new market.

Adapting the beam pattern from the headlamps

If the car is equipped with LED headlamps with adaptive functionality, then the headlamp pattern should be reset when changing from right to left-hand traffic, and vice versa.

Driving with a trailer

When driving with a trailer, there are a number of points that are important to think about regarding the towbar, the trailer and how the load is positioned in the trailer.

Automatic start of seat heating

The function for automatic start of seat heating varies depending on car model and differs between the driver's and passenger sides.

IntelliSafe - driver support and safety

IntelliSafe is the Volvo Cars concept concerning car safety and it consists of a number of functions that can actively or passively assist you with your driving in different situations. For example, the functions can help you to maintain a certain time interval to the vehicle in front of you, prevent a collision by giving a warning and braking the car, or help with parking.

Error message after tyre change

An error message may be shown in the display after you have changed a tyre. If it appears, you need to perform a calibration of the tyre pressure monitoring system.

Settings for privacy and data sharing are unique to each driver profile

When you start to use a new driver profile, the data sharing settings for the profile are set to the car's default settings and are deactivated.

To bear in mind when refuelling

When refuelling, it's important to fully insert the nozzle in the filler pipe, past the double seal in the pipe.

Driving holiday and long journeys

Be prepared and enhance your driving holidays and long journeys. Here you can find useful tips so that you and your Volvo are well equipped when you venture out onto the roads.

Private locking

When you drop the car off for service, at a hotel or similar, you can use the private locking function to lock the glovebox, tailgate, boot lid or rear seat. The private locking function varies depending on car model.

Error message from the tyre pressure monitoring system in the driver display, e.g. after changing a tyre or for low tyre pressure

For example, if you see the Check Car Status app in center display message in your driver display, you need to calibrate/save a new tyre pressure in the tyre pressure monitoring system.

Useful information about the car's windows

All the power windows can be controlled from the driver's door and for the other doors each power window can be controlled from its own door. For certain models there is also the option to specify a panoramic roof.

Finding the car's VIN (Vehicle Identification Number)

Updated 9/17/2019

Finding the car's VIN (Vehicle Identification Number)

When you contact a Volvo dealer for a Volvo On Call subscription, for example, you need to specify the car's vehicle identification number VIN (Vehicle Identification Number).

Finding the car's VIN (Vehicle Identification Number)

The VIN is the car's unique identification number. You can find the VIN by means of one of the following options:

The dashboard

Look on the dashboard through the car's windscreen.

16w06 - Support site - VIN number

The illustration shows an XC90, but the VIN is in roughly the same location on all models.

Cars with 9" Sensus touch screen

You can find the VIN in the car's centre display:

Select Settings in the top view.

System.

Read under Vehicle Identification Number.

Cars with 7" Sensus screen

Scroll to My Car (or press on MY CAR in the centre console).

Settings.

Information.

VIN number.

In the Volvo On Call app

Only applies to markets where Volvo On Call is available.

You can find the VIN in the Volvo On Call app in the following ways:

Select the Car tab.

Select Vehicle information.

Read under VIN.

In the service and warranty booklet or the registration document

The VIN can also be found on the first page of the service and warranty booklet or in the car's registration document.

Car model/model year

Applies to all car models



This article is applicable to

Car model/model year

Applies to all car models


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Privacy and data sharing

Many connected services and apps need to be able to send and receive information and data. The data sharing function for your connected services and apps is deactivated as standard. To be able to use certain connected services and apps in the car, you must choose yourself to activate data sharing for them.

Activate data sharing in connection with starting a connected service or app

If you have not activated data sharing for a connected service or downloaded apps, you can do this in connection with starting them in your centre display. The first time you start a service, or after e.g. a factory reset or certain software updates, you must also accept Volvo's terms and conditions for connected services.

The remote control key's key blade and replacing the battery

The remote control key contains a detachable key blade that can be used, amongst other things, to unlock the left-hand front door if the battery in the remote control key is weak or empty. You can replace the battery in your remote control key yourself.

IntelliSafe safety check when starting

When you start the car after it has been switched off completely, a safety check of the car's driver support systems is shown in the driver display. This is a new visual function that is being added with software to be released in November 2017.

Activate data sharing for connected services and downloaded apps via the settings menu

You can activate data sharing for connected services and downloaded apps via the settings menu in your centre display.

Edit and protect driver profile

You can save personal settings specific to you in a driver profile by protecting the profile. The settings currently active at the time of locking are then saved. You can also name ore rename a profile whenever you wish.

Fuel labelling

There are different variants of fuel on the market. The different fuels are labelled in order to be able to identify which of these is suitable for a certain car. The labelling can be seen at filling stations, for example, as well as in your car, and can be of assistance to you when you refuel your car.

Driver profiles

In order for your Volvo to be customised for you every time you get into the car, you have the option to save and protect your personal preferences in driver profiles. The driver profiles can be connected to the car's keys, and when the car is unlocked, its settings are adjusted to the driver profile in the key being used.

Care by Volvo – Frequently Asked Questions

How does Care by Volvo work? How do you take advantage of the offer? Frequently asked questions relating to Care by Volvo can be found here.

Type lists for Volvo's child restraint systems

The type lists contain information about which car models and seating positions in the car the various child restraint systems are approved for.

Operating the panoramic roof

The panoramic roof consists of a sun visor and a glass roof panel. You can adjust the panoramic roof settings as required and desired.

Handle cargo cover

The cargo cover provides an easy way to keep prying eyes from looking into your cargo area. Information on how to use the cargo cover can be found here.