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Updating Gracenote®

Updated 5/18/2020

Updating Gracenote®

Volvo is constantly working to keep your car up to date. It is therefore a good idea to update Gracenote® at regular intervals. Updating occurs in two stages using an empty USB memory.

Download files and update Gracenote®

It is a good idea to update Gracenote® at regular intervals. A description of how to download update files and update Gracenote® in your Volvo can be found below.

Preparations

The files can be downloaded to an empty USB memory of at least 8 GB. The memory must have one of the following formats: FAT32, NTFS or exFAT.

Download program

Gracenote® files are downloaded using a program that is installed on your computer when you download update files.

Update Gracenote® files

To download update files for Gracenote®, go to volvocars.com/support, select your market, and then click on Downloads in the top menu. Under the heading Gracenote®, click on Update Gracenote and then select the relevant system for your car. Then follow the instructions below:

Instructions

Depending on which system you have, select the download link for either Windows or Mac.

Select Runto install the download program.

Click on New download to download the file to a USB memory stick.

You can verify that the download/copying to the USB memory stick has worked correctly before you install the file in the car by repeating steps 1-2 and then pressing on Check download in the download program.

Take the USB memory with the downloaded file to your car and switch on the infotainment system.

Insert the USB memory in the USB port. If there are two USB inputs the second one must not be used at the same time.

P5-2017-Placement of USB ports

The position of this port may vary depending on the car model.

The system automatically detects the availability of an update and a message appears on screen showing that updating is in progress.

When installation is complete, a notification is displayed indicating that the update has been installed. The USB memory can now be removed.

If there are any problems with the update, contact your customer support or Volvo dealer.

Updating tips

  • An update takes about 15 minutes and the infotainment system must be on. Use a battery charger or keep the car's engine running while the update is in progress, for example during a journey.
  • Gracenote® is updated all the time. Keep an eye out for new updates.

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