Contact Volvo On Call service centre.
When the Volvo On Call Service Centre has verified the car's owner or other authorised individual using the PIN code, an unlocking signal is sent to the car according to agreement.
Press gently once on the rubberised pressure plate underneath the boot lid/tailgate handle to unlock the car.
If the rubberised pressure plate on the boot lid/tailgate is not depressed within a certain time, predetermined by a Volvo On Call service centre, the car will be locked again.
If, for example, the car is parked in a parking garage, the remote unlocking function may possibly be disrupted due to poor reception.