FAQ - Lease

You can terminate your car lease before the officially agreed end date. However early termination will result in you being liable for 40% of outstanding monthly payments. 
If you have placed an advance payment, it will not be refunded back to you if you terminate early. 
To illustrate the risk to be considered in relation to early termination, let’s use an example of two customers, Customer A (makes an advance payment) and Customer B (doesn’t make an advance payment).
Both subscribe to car lease for 36 months and the monthly payment is £500. Customer A chooses to make an advance payment of £3000 and their monthly payment is now £416 per month.  Customer B chooses not to make an advance payment and their monthly payment remains at £500 per month. 
Both customers decide to terminate early with 12 months remaining of their lease agreement.
Customer A’s early termination fee will be 40% of the outstanding payments. Customer A’s outstanding payments are £416 per month x 12 months which equals £4992. Customer A’s termination fee will therefore be 40% of £4992, which equals £1996.80. 
Since the advance payment is paid upfront, it will not be refunded back to Customer A if they terminate early.
  Customer B’s early termination fee will also be 40% of the outstanding payments. Customer B’s outstanding payments are £500 per month x 12 months which equals £6000. Customer B’s termination fee will therefore be 40% of £6000, which equals £2400.
Note - this example does not take into consideration other charges that may be applied upon returning your vehicle such as excessive wear & tear, missing items, mileage more than specified.

Once you have given notice to our Customer Relation Centre that you wish to end your subscription, they will arrange an appointment for the return of the vehicle at your location. As part of the return process, an independent inspector will inspect the car with you, noting any excessive wear & tear in accordance with the BVRLA Fair Wear & Tear Guide and to log any missing items. Any identified costs will be invoiced to you within 4 weeks.
In case you are switching to another car, your Care by Volvo retailer will contact you in good time before the end of the contract to arrange your handover appointment and return of your current vehicle. As part of the return process, a preliminary inspection of the returned car will take place and any wear & tear on the vehicle will be documented in the return protocol. Afterwards the car will be inspected by our vehicle return centre and any charges will be identified. You will be given full information about such costs within 4 weeks after you return your car.
When the car reaches the end of the contract, please ensure the accessories are in the vehicle at the point of handover if the car is being collected from you. You may of course keep the accessories that belong to you.

No, our lease vehicles cannot be purchased at the end of the contract.

No, you can't keep these accessories. However if you are interested in the product, you can buy it from your retailer.

If you are replacing your vehicle, please contact your retailer or customer care. If the vehicle is being collected directly by Volvo, please contact customer care.

No, you cannot cancel the subscription of an accessory without cancelling the car.