Retailer Roles

A Vehicle Technician shapes the premium driving experience through precision, innovation, and advanced diagnostics. From vehicle preparation to solving complex electrified challenges, you build future‑ready expertise through continuous Volvo training.
At Master Technician level, you become a trusted authority, leading, solving, and setting the standard for excellence.

Service Advisors are the trusted link between customer and workshop, delivering a seamless experience from first contact to handover. Through clear communication, coordination, and attention to detail, you ensure confidence at every stage. At the heart of the role is professionalism, care, and delivering the premium service customers expect.

Sales Executives drive vehicle sales by understanding consumer needs and guiding them confidently through the buying journey. You build strong relationships, manage leads, and deliver expert advice for a seamless, customer‑focused experience.
This role suits ambitious professionals who thrive on targets, negotiation, and contributing to a premium retailer’s growth.

Service Managers lead and inspire aftersales teams, uniting performance, expertise, and customer experience. You drive efficiency, quality, and seamless service while upholding the highest standards in warranty, compliance, and safety. This is a role for confident leaders shaping people, processes, and results in a premium environment.

Aftersales Managers provide strategic leadership across service and parts, driving financial performance, process improvement, and long‑term growth. You lead and develop departmental managers, ensuring standards, compliance, and accountability are consistently met.
At the core is a commitment to continuous improvement and delivering a first‑class service experience.

Parts Advisors ensure the right parts and accessories reach the workshop and customers, keeping vehicles performing at their best. You manage stock, orders, and supplier relationships, providing expert advice and timely delivery. This role suits detail‑driven professionals who value knowledge, efficiency, and delivering an exceptional, trusted customer experience.

The Head of Business sets the vision for the Retailer, driving performance, growth, and profitability across all departments.
You lead commercial strategy, budgets, and performance, ensuring operational excellence, compliance, and efficiency throughout the business. This role suits strategic leaders who develop strong management teams, strengthen brand reputation, and shape long term success in a forward-thinking organisation.

Parts Managers drive the performance of the parts department, ensuring efficient, reliable supply to workshop and customers.
You oversee stock, suppliers, pricing, and inventory, turning operational excellence into profitability. This role suits ambitious leaders who thrive on precision, team development, and delivering high‑quality service.

Sales Managers lead and inspire the sales team, setting strategy, targets, and driving strong performance. You coach Sales Executives, manage budgets, and track results to achieve ambitious commercial goals. This role suits proactive leaders who empower their teams, deliver results, and keep the consumer at the heart of everything.