Volvo's retailers: All brilliant, but here's the best of the best

This month we recognised the brilliant efforts of our retail network – who in 2022 played a massive part in delivering the best ever sales result for Volvo Car Australia.

Our network lives and breathes Volvo. Entrepreneurs who represent the company every day in their communities, they know their customers as well as the cars.

They are all, without exception, fantastic partners.

Deciding the finalists for 2022 Pinnacle Awards of Excellence was the closest it has been in years – which strongly suggests our network, and all of their staff, are getting even better at what they do.

Customer Experience (CX) and Employee Experience (EX) played a huge role in an extremely tight point-scoring process across all categories. Which is perhaps unsurprising – the two go hand in hand. Keeping and developing great staff, and making work the best place it can be, is critical to delivering great customer experiences – the bedrock of business success. Business leaders know they are only ever as good as their teams.

So, hats off to the winners:

· Volvo Cars South Yarra – Major Metro Retailer of the Year (five years in a row)

· Volvo Cars Parramatta – Major Metro First Runner Up

· Volvo Cars Five Dock – Major Metro Second Runner Up

· Volvo Cars Penrith – Metro Retailer of the Year (three years in a row)

· Volvo Cars Mosman – Metro Runner up

· Volvo Cars Central West – Rural Retailer of the Year

The awards were announced by Volvo Car Australia Managing Director Stephen Connor and Head of Commercial Operations RoAP Nick Connor on Tuesday 7th March at Peppermint Bay in Tasmania. Dinner guests enjoyed a private performance from Volvo Ambassador and indie pop sensation Amy Shark. See the pics of the evening, and the winners, below.

Congratulations – and a huge, heartfelt thanks – to our entire retail network.