Connectivity

Pairing the Volvo EX30 app with the car

When you have received your EX30 car, you can pair it with the Volvo EX30 app on your phone. This allows you to control certain functions and interact with your car via your phone. The app will guide you through a few required steps in the app and in the car's display.

Connectivity issues

A symbol visible in the top left corner of the centre display shows the car's connectivity status. If there is a problem, there are a few things you can try to restore the connectivity.

Connect to the Internet with Sensus Connected Touch

The Sensus Connected Touch option allows you to connect to the Internet using your mobile phone or a 3G/4G dongle.

Setting up your EX30

To get the most out of your car from the beginning, it’s a good idea to prepare some things in the Volvo EX30 app before you get your car. The app will guide you through a few steps to set up your car. This includes logging in to the app, activating automatic software downloads and setting up mobile internet in the car. You will be able to do more in the app later.

Internet connection for OTA software downloads

The car needs to be connected to the internet through its built-in SIM card while an over-the-air (OTA) software update is downloading.

Pairing the Volvo Cars app with the car

There are different ways of pairing the Volvo Cars app with your car. Here you can find information about what to do in different scenarios.

Unpairing the Volvo Cars app

Before you uninstall the Volvo Cars app, make sure that you have unpaired it from the car to properly remove the connection. It may cause inconvenience for you to connect to your car in the future if you only remove the app from your phone.