Connectivity

Activating data sharing for connected services and downloaded apps through the settings menu

You can activate data sharing for connected services and downloaded apps through the settings menu in your center display.

Activating data sharing when starting a connected service or app

If you have not activated data sharing for a connected service or for downloaded apps, you can do this when starting them in your center display. The first time you start a service, or after e.g. a factory reset or certain software updates, you must also accept Volvo's terms and conditions for connected services.

Data sharing settings for Volvo On Call

Data sharing for the Volvo On Call service is activated as default. This means that you do not have to activate data sharing for this service when you buy a new vehicle or after e.g. a factory reset.

Settings for privacy and data sharing are unique for each driver profile

When you begin to use a new driver profile, the data sharing settings for the profile are set to the vehicle's default settings and are deactivated.

Privacy and data sharing

Many connected services and apps need to be able to send and receive information and data. The data sharing function for your connected services and apps is deactivated as default. To use certain connected services and apps in the vehicle, you must manually activate data sharing for them.

Data transfer between car and workshop via Wi-Fi

Volvo's workshops use a specific Wi-Fi network for data transfer that your vehicle can connect to during a visit. By transferring diagnostic information and software, among other things, via the network, the visits can be simplified and streamlined.

Switch off data sharing and personal information for different systems

For certain vehicle models, individual systems may need resetting if you do not want them to share data from your vehicle. See section "This article is relevant to" to see if this text is relevant to your vehicle. Note that you will not be able to use your functions fully if some functionality is switched off.

Bluetooth® and your Volvo

Bluetooth® is a wireless technology that enables connectivity between multiple media devices. This article describes the functions and advantages of Bluetooth® in your Volvo.

Bluetooth profiles for Sensus Connect

Sensus Connect IHU supports Bluetooth Core version 2.1+EDR. The table provides information on which Bluetooth profiles are supported by your vehicle's infotainment system. (The article is relevant for vehicles with Sensus Connect IHU 3.0 - 3.2 infotainment system).

Bluetooth profiles for Sensus Connect IHU

Bluetooth profiles for Sensus IAM2.1

Sensus IAM2.1 supports Bluetooth Core version 2.0+EDR. The table provides information on which Bluetooth profiles are supported by your vehicle's infotainment system. (The article is relevant for vehicles with Sensus IAM2.1 infotainment system).

Manage Bluetooth® hands-free calls

A Bluetooth® compatible mobile phone can be connected and used as a hands-free phone in your car. To activate Bluetooth® handsfree and manage calls, see instructions below.

Disconnect a Bluetooth device from your Volvo

A Bluetooth device can be disconnected from your Volvo. Once this has been done, the device will no longer be connected to your vehicle.

Pair your Volvo with a Bluetooth® device

When you connect a Bluetooth® device you can do this from either the device or your Volvo. This article describes how to set up a connection (pair) between your Volvo and a Bluetooth® device (e.g. cell phone or tablet).

Pair a Bluetooth® device with your Volvo

When you connect a Bluetooth® device you can do this from either the device or your Volvo. This article describes how to set up a connection (pair) from a Bluetooth® device (e.g. cell phone or tablet) to your Volvo.

Remove a Bluetooth device from your Volvo

If you wish to permanently remove a Bluetooth device from your Volvo, follow the instructions below. Once this has been done, the device will no longer be listed under available devices.

Phones and Bluetooth compatibility

Bluetooth is a wireless technology that enables connectivity between multiple media devices. To connect a phone to Volvo's Bluetooth system, the phone must be compatible with the car. Volvo continuously evaluates Bluetooth phones in order to determine whether they are compatible.

Text messages

If your car is equipped with Sensus Connect, it is possible to have text messages from your mobile phone read out in your Volvo. This article describes how to do this.

Switch to another Bluetooth® device

If more than one device has been paired with your Volvo you can easily change what device to be connected to by following the instructions below.

Transfer a phone book to your Volvo

It is possible to download the phone book from your mobile phone to your Volvo. The method varies depending on which system your Volvo is equipped with.

Connect to the internet with Sensus Connected Touch

Using the Sensus Connected Touch option you can connect to the internet by using your cell phone or a 3G/4G dongle.

Connect your mobile phone to the car via Bluetooth

Connect your mobile phone via Bluetooth to be able to use handsfree functions or stream music wirelessly in your car. This article describes how to set up a connection between your mobile phone and your Volvo.

Connect to the Internet via your car modem (P-SIM)

For cars equipped with Volvo On Call, it is possible to establish an Internet connection via a car modem (P-SIM).

Connect to the internet via Bluetooth connected phone

Create an Internet connection via Bluetooth by sharing your mobile phone's Internet access and access several online services in your car.

Connect to the Internet via your mobile phone (WiFi)

Create an Internet connection via Wi-Fi by sharing your mobile phone's Internet access and access several online services in your car.

Use Android Auto

By connecting an Android telephone to your car you can, among other things, listen to music, make calls, get directions, as well as use certain apps.

Using Apple®CarPlay®

Connecting an iOS device to your vehicle allows you to listen to music, make calls, send and receive messages, use selected apps, and more. The functions can also be voice-controlled using Siri.

Share an Internet connection via a Wi-Fi hotspot

When the vehicle is online, it is possible to share the Internet connection so that other devices in the vehicle can use it.

Smartphone Integration

With Smartphone Integration it is possible to connect your Android orApple telephone to your Volvo.

Tips for using Apple® CarPlay®

Here you will find helpful tips for using CarPlay.

Tips when using Android Auto

Here you will find helpful tips for using Android Auto.

Tips when using a Bluetooth connection

If the connection or functionality between your vehicle and your Bluetooth device is not working as expected, the following tips may be of help.

Connect to the Internet via mobile phone (Bluetooth)

If your Volvo is equipped with Sensus Connect, it is possible to create an Internet connection via your mobile phone. For this to work, your mobile phone needs to be equipped with Bluetooth® and support tethering.

Connect to the Internet via mobile phone (Wi-Fi)

If your Volvo is equipped with Sensus Connect, it is possible to create an Internet connection via your mobile phone. For this to work, your cell phone needs to have support for tethering.

Connect to the Internet via a personal SIM card (Volvo On Call)

To be able to connect to the Internet via a personal SIM card, your Volvo has to be equipped with Sensus Connect and Volvo On Call. When you have created an Internet connection, it is recommended that you disable the PIN code lock so that you can automatically connect to the Internet.

Use Wi-Fi connection

If your Volvo is equipped with Sensus Connect, you can establish an internet connection via Wi-Fi from your cell phone. This article describes the conditions for connecting the vehicle to the internet via the cell phone's Wi-Fi.

Switch connection between personal SIM card and cell phone

Sometimes it may be necessary to switch connection via personal SIM card to use the cell phone as internet connection for your vehicle, for example when driving abroad. This article applies to vehicles equipped with Sensus Connect and Volvo On Call.

Subscription

To use the connected functions in the Volvo Cars app, the vehicle must have a subscription for connected services. The subscription includes emergency assistance and security services as well as app services. Vehicles equipped with Google built in are delivered with a subscription for digital services, which provides access to connected functions in the Volvo Cars app as well as additional services. The subscription is valid for 4 years.

Extending a subscription

To use the connected functions in the Volvo Cars app, the vehicle must have a subscription for connected services. You can choose between different time periods when you extend or reactivate your subscription for connected services.Vehicles equipped with Google built in are delivered with a subscription for digital services, which provides access to connected functions in the Volvo Cars app as well as additional services. The subscription is valid for 4 years.

with Sensus Connect PIN

The PIN code is used in the Volvo Cars app to verify that a person is authorized to use connected services in a particular vehicle.No PIN code is used for vehicles with Google built in.

Availability for connected services

The vehicle's systems that have contact with the Volvo Cars app are programmed to shut down when the vehicle is not used for extended periods of time.

Change of ownership of a vehicle with connected services

When the vehicle changes owners, there are several steps that need to be carried out to disconnect the previous owner and allow the new owner to connect the Volvo Cars app to the vehicle.

Connectivity issues

A symbol visible in the top left corner of the center display shows the vehicle's connectivity status. If there is a problem, there are a few things you can try to restore the connectivity.