Volvo Cars

Service Promise

When you visit a Volvo workshop, you can expect unrivalled expertise, quality and convenience. So you can relax knowing you and your Volvo will receive the highest level of care.

Your Volvo Service Promise

Not only do you get peace of mind from knowing your car is taken care of by Volvo experts using only Volvo Genuine Parts – we also offer the extras below to make your visit more convenient and rewarding.

Volvo Assistance

Volvo Assistance provides breakdown help and reassurance 24/7. After each service, we’ll extend your Volvo Assistance for one year at no extra cost.

Free software update

We’re continually improving the software in our cars. Our Volvo Service Promise includes the latest free software update, which means your car gets a little better after every service.

Volvo Cars app

You’ll receive 12 months’ subscription to our mobile app, giving you handy remote access to your car – for control of temperature, security and much more, from wherever you are.

Volvo Cars app renewed subscription applicable to vehicles fitted with Volvo On Call and less than 6 months active subscription. Excluded from Volvo Service Plans.

Volvo Cars app renewed subscription applicable to vehicles fitted with Volvo On Call and less than 6 months active subscription. Excluded from Volvo Service Plans.

Personal service contact

Your personal service contact will answer any questions you may have and provide support when you need it.

Genuine parts and trained technicians

Your car is always taken care of by Volvo experts using only Volvo Genuine Parts.

Convenient service options

Choose from a “while you wait” service, drop-off and collection or pick-up and delivery. We can also discuss our alternative transport options.

0% Interest on service and accessories

Whether it’s your annual service, general wear and tear, or that much needed accessory, you want to enjoy your Volvo fully. Spread the costs for these with 0% interest** to affordable monthly payments at no extra cost.

**0% Interest at participating UK Volvo retailers only. PayLater (0% Interest) is a form of credit provided by Bumper International Limited subject to status. By using Bumper, you are taking out a form of credit and must be certain you can meet the payments throughout the term. 18+, UK residents only. There are no fees, interest, or additional charges, however missed payments may incur a one-off £12 administration fee. Failure to meet repayments will lead to a negative impact on your credit score that may affect your ability to borrow in the future. In extreme cases, recovering missed payments may include using a responsible debt collection agency, or as a last resort, taking legal action. Bumper’s instalment credit products are not currently regulated by the FCA. T&Cs apply.