Skip to content

Controller

Volvo Car Corporation, a Swedish legal entity with company registration number 556074-3089 with address 405 31, Göteborg, Sweden, hereinafter referred to as “VCC”, “we”, “our” and “us”, will as controller process your personal data as described below.
 

Purpose and legal basis for processing

We process the personal data that you provide in connection with your enquiry to Customer Experience Operations within VCC. The purpose of our processing of your personal is to administer your enquiry. We will also process the personal data that you provide to us for the purposes of statistics, research and development and to be able to recognize you as a recurrent customer and thus enhance your experience as a customer.

The legal basis for our processing as described above is your consent. You have the right to withdraw your consent to our processing of your personal data at any time. Please direct a request for withdrawal of consent to VCC using the contact information on our Subject Request form.
 

Disclosure and recipients of your personal data

Your personal data will be disclosed to and processed by your selected dealer (if applicable) and companies within the same group of companies as VCC. In relation to companies within the same group of companies as VCC located outside EEA, we will transfer your personal data with the basis of the Standard Contractual Clauses adopted by the European Commission – safeguarding your personal data.

Retention time

We will store and otherwise process your personal data up to three (3) years from our receipt of your enquiry.

Your rights and VCC contact information

For more information on your rights in relation to our processing of your personal data and contact details for further information and complaints as well as contact details to our Data Protection Officer, please visit https://support.volvocars.com/privacy.