Last Updated: October 15, 2020
Below is a list of privacy policies that describe the different ways we at Volvo Car USA LLC (“Volvo Car USA”) collect, use, and share your personal information as part of our various services (the “Service Privacy Policies”). Please visit our Privacy Hub to read Service Privacy Policies related to our main services.
Also below is a description, relevant across all of our services, of your rights under the California Consumer Privacy Act in connection with our processing of your personal information, as well as a general description of how we:
Our various privacy policies do not apply to authorized Volvo Car retailers, or third parties to whom you directly give your information including, but not limited to, subscription services, insurance companies, or other third parties who may offer special rates or products to Volvo Car USA customers. These entities are independent of Volvo Car USA and responsible for their own collection of information. Please refer directly to those entities and their particular privacy policies for more information. This Privacy Statement does not apply to content you post on social media channels.
In each case, we may share your personal information with the following parties for the following purposes:
To protect your personal information from loss, theft, and unauthorized access, use, or disclosure, we have implemented technical, administrative, and physical security measures including 256-bit encryption, access controls, and secure development processes. Unfortunately, no method of transmission over the Internet, or method of electronic storage, is 100% secure or impenetrable.
Our products and services are not intended to be used by children. We do not knowingly solicit or collect any personal information about children under the age of sixteen (16) nor knowingly allow children to order our products, communicate with us, or use any of our online services or mobile applications. If a child has provided us with personal information, a parent or guardian of that child may contact us to have that information deleted from our records. If you believe that we might have any information from a child under the age of sixteen (16), please tell us using the Contact Information listed below. We will take all reasonable steps to delete the child’s information as soon as possible except where necessary to protect the safety of the child or others as required by law.
Volvo Car USA does not have actual knowledge that it sells personal information of minors under the age of sixteen (16) years.
We do not sell personal information collected through our website for monetary consideration. Under Nevada law, you may opt-out of future sales of your personal information collected through our website for monetary consideration. If you want to opt-out of any potential future sales, please e-mail us at: firstname.lastname@example.org with “Opt-Out of Future Sale of Personal Information” in the subject line and body of your message.
Under California law, consumers residing in California have certain rights with respect to the personal information about them that we collect and sell. These rights include: to access or delete the personal information that we have collected about them, to opt-out of the sale of their personal information by us to a third-party, and not to be discriminated against for exercising these rights.
To exercise your right to access, correct, or delete your personal information, you may submit a request through our online form here, via e-mail at email@example.com, or by calling us at 1(800) 550-5658. You may only make a request for access twice within a 12-month period. To exercise your right to opt-out of the sharing of your personal information to advertising partners, which may be a sale under the California Consumer Privacy Act, please use our OneTrust Cookie Manager.
If you are a resident of California, an authorized agent may make a verifiable consumer rights request related to your personal information. If you are an authorized agent making a request on behalf of a consumer, you must provide us with signed permission by the consumer that you are authorized to act on behalf of that consumer. If you are a legal entity, you must also provide us with documentation of your registration with the California Secretary of State. To submit such a request, please contact us via e-mail at firstname.lastname@example.org
The online form for access, correction, and deletion requests contains the information that we need to verify your identity and review your request. For requests submitted via telephone or e-mail, you must provide us with sufficient information that allows us to reasonably verify you are the person about whom we collected the personal information and describe your request with sufficient detail to allow us to properly evaluate and respond to it. If we are not able to verify your identity for access and deletion requests with the information provided, we may ask you for additional pieces of information.
We aim to respond to your request for access, correction, or deletion within the time required by applicable law. If we need more time to respond to your request, we will let you know of the reason and the extension period in writing.
We respond to Do Not Track (DNT) signals. DNT is a preference you can set on your web browser to inform websites that you do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of your web browser. For more information, visit: https://www.eff.org/issues/do-not-track.
If you have any questions or comments about this Privacy Statement or any of our Service Privacy Policies, please do not hesitate to contact us at: