Locking and unlocking

Locking and unlocking from a distance

Your vehicle can unlock and lock automatically when you approach or leave it with a recognized distance-capable key. You can enable or disable this behavior in settings.

You can also lock and unlock the vehicle via the Volvo Cars app or, if you have set up a digital key on your device, via your device's wallet app.

Important

It is the driver's responsibility to ensure the vehicle is locked, even when automatic functions are enabled.

Vehicle thieves can use frequency jamming to interfere with key functions and prevent vehicles from locking. When you leave your vehicle, always check that the driver's door is locked.

Tip

Disable passive entry in wallet app

Many wallet apps have a setting that lets you disable passive entry. When this feature is disabled, your vehicle won't unlock automatically when you get close to it while carrying a digital key. The approach unlock feature will still be available when you use your other distance-capable keys.

Using the driver's door handle

If you want to lock or unlock your vehicle manually while still using a distance-capable key, you can use the touch points on the driver's door handle.

To unlock the vehicle, touch the inside of the door handle. To lock it, place a finger on the small indentation on the outside of the door handle.

Note

For the touch points to work, you need to keep a recognized distance-capable key where your vehicle can detect it.

To prevent your vehicle from unlocking or locking automatically when you approach or leave it, be sure to disable Proximity lock in settings.

If you are in close proximity to the vehicle for long periods of time without opening the driver's door, there might be a delay when you try to open or unlock the vehicle using the driver's door handle. If the vehicle doesn't immediately unlock or open, this is normal. Just wait a few seconds and try again.

Using the key reader

If you're using a key card or a discharged distance-capable key, you can lock or unlock your vehicle by putting the key on the NFC^[1] reader in the door pillar.

Make sure the card or device is laid flat against the reader. If you're using a key tag, the Volvo logo should be facing towards you.

Using the button panels inside the vehicle

You can lock or unlock your vehicle from inside using the buttons on the armrest between the front seats. The lock and unlock symbols are visible on the buttons.

Emergency unlock

In the event of a collision, the vehicle will automatically unlock. If the damage to the vehicle is minor, the vehicle can be locked again. With significant damage to the vehicle, you will not be able to lock the vehicle again. In that case, the locking function can only be restored by Volvo technicians^[2].

Child lock

The child lock can increase passenger safety in the rear seats. When the child lock is active, the passengers in the rear seats are unable to open the rear doors. You can read about how to activate the child lock in a separate section of the manual.

Double pull

The rear doors are equipped with a double-pull feature to help protect against accidental opening. This means that it takes two pulls on the inner door handle to unlock and open the door from inside the vehicle.

Warning

Volvo recommends that you do not leave people or pets in a locked vehicle. The driver is always fully responsible for the well-being and safety of anyone left inside.

Some regions have laws prohibiting people or pets being left inside a locked vehicle.