Customized supportGet relevant information to your specific car.

Creating a digital key

The vehicle's owner can create a primary digital key at any time via settings.

The vehicle's owner can create a primary digital key in the setup guide. This digital key can then be shared with family and friends. You can access the guide via your vehicle's center display, the Volvo Cars app[1] or the activation email you receive when your vehicle is being prepared for delivery.

Creating a digital key via the center display

You need to be inside the vehicle while setting up your digital key. You also need to make sure that:
  • your vehicle is updated to software version 1.5.2 or later
  • the vehicle is stationary and all of the doors are closed
  • you are signed in to the vehicle's owner profile in the center display
  • both your vehicle and your phone have a stable internet connection[2]
  • Bluetooth is enabled on your phone
  • cellular data usage is enabled in the wallet app on your phone
  • you have a valid key with you, such as a key tag or key card
  • you have access to the Volvo ID registered to the vehicle's owner profile.[3]
  1. Press the vehicle symbol in the bottom bar and go to Settings.
  2. Select the owner profile and go to ProfilesSet up digital key.
  3. Place your key card on the key reader under the display.

    Key reader location
    Key reader location
    A message appears in the center display once the key has been successfully read.
  4. Remove your key from the reader.
  5. Place your phone on the key reader until a message about the vehicle key appears on your phone.
    An email with a pairing code is sent to the email address associated with your Volvo ID.
  6. Remove your phone from the reader and enter the pairing code in your wallet app.
  7. Place your phone back on the key reader.
    A confirmation message appears in the center display when your digital key is ready to use.

Moving the primary digital key to another phone

If you want to move the primary digital key to another device, such as a new phone, you can do so via the center display. In the owner's profile settings, select your primary digital key and press Change device to move the key to the new device.

Tip

Using the digital key on Apple Watch

If you want to add your digital key to your Apple Watch at a later stage, you can do so via the Apple Watch app on your iPhone.

Assigning digital keys to a profile

The primary digital key is always assigned to the vehicle's owner profile. If you have shared a digital key with someone, make sure they assign it to their vehicle user profile to ensure that all of their preferred settings are applied when they unlock the vehicle.


Did this help?