Background
Volvo Car USA LLC and Volvo Car Canada Limited offer comprehensive warranty coverage for original equipment high-voltage batteries, including 48-volt mild hybrid batteries (MHEV), plug-in hybrid (PHEV) batteries, and battery electric vehicle (BEV) high-voltage batteries.
Coverage terms vary based on battery type, model year, and whether the battery is installed as part of a new vehicle (covered under the New Car Limited Warranty battery clause), a replacement battery purchased and installed at a Volvo Cars authorized retailer, or a replacement battery purchased “over the counter” at a Volvo Cars authorized retailer (i.e., not installed at the retailer).
Customer Offer- Warranties
To further support customers beyond the base new vehicle limited warranty period, Volvo Car USA LLC and Volvo Car Canada Limited also offer a four (4) year/ 50,000 mile (80,000 KM) limited replacement part warranty on new and Volvo Genuine Refurbished high-voltage batteries and modules. This replacement part warranty applies when the covered components are installed after the original vehicle warranty period ends.
The replacement part warranty is nontransferable and is designed to provide continued peace of mind and value for customers investing in Volvo genuine electrified components.
*Mild Hybrid, Plug-in Hybrid, or Battery Electric Vehicle batteries (including PHEV modules) that are purchased by a customer at and installed by a Volvo Cars authorized retailer in the U.S. or Canada are covered under the limited replacement parts warranty, which includes both parts and labor coverage.
*Mild Hybrid, Plug-in Hybrid, or Battery Electric Vehicle batteries (including PHEV modules) that are purchased “over the counter” (part only) at a Volvo Cars authorized retailer in the U.S. or Canada are covered for parts only and do not include labor, as they were not installed by a Volvo Cars authorized retailer.
Coverage: Mild Hybrid Battery (48V - MHEV)
Note: Mild Hybrid batteries are subject to natural wear over time due to aging and usage.
New Vehicle Limited Warranty: Mild Hybrid Battery (48V - MHEV)
New Vehicle Limited Warranty: 48V batteries on MHEV models originally installed during vehicle production are covered under the New Vehicle Limited Warranty.
For detailed information regarding the New Vehicle Limited Warranty, please refer to the Owner’s Manual or visit https://volvo.custhelp.com/app/manuals/ownersmanualinfo for model-specific warranty coverage.
Replacement Genuine Parts: Mild Hybrid Battery (48V- MHEV)
Summary: Volvo Car USA LLC and Volvo Car Canada Limited offer a two (2) year limited warranty on all eligible 48-volt Mild Hybrid (MHEV) batteries sold as replacement parts.
Installed at Retailer: Volvo Genuine Mild Hybrid (MHEV) batteries purchased by a customer at and installed by a Volvo Cars authorized retailer in the U.S. or Canada are covered under the limited replacement parts warranty, which includes both parts and labor coverage.
Over The Counter Purchase: Volvo Genuine Mild Hybrid (MHEV) batteries purchased “over the counter” at a Volvo Cars authorized retailer in the U.S. or Canada (i.e., not installed by a Volvo Cars authorized retailer) are covered under the limited replacement parts warranty for parts only and do not include labor coverage.
This warranty applies to new Volvo genuine 48V batteries purchased outside the base new vehicle limited warranty period and covers defects in materials or workmanship under normal use and service conditions.
Coverage: Plug-in Hybrid Battery (PHEV)
Overview: High-voltage batteries are subject to natural wear over time due to aging and usage. For Plug-in Hybrid Electric Vehicle (PHEV) batteries, if the battery’s capacity falls below a specified threshold—based on model year, vehicle model, and battery type—within the battery warranty period, Volvo Car USA LLC or Volvo Car Canada Limited will replace the battery at no cost to the customer.
More detailed information on specific capacity thresholds—which vary by model and model year— can be found in the Everything Battery Warranty section of the Volvo Cars Warranty Policy and Procedure Manual.
In some cases, the replacement may involve a refurbished battery. When this occurs, the refurbished battery will meet or exceed the capacity threshold that triggered the replacement, ensuring continued reliability and performance.
New Vehicle Limited Warranty: Plug-in Hybrid Battery (PHEV)
New Vehicle Limited Warranty: High-voltage batteries on PHEV models originally installed during vehicle production are covered under the New Vehicle Limited Warranty.
For detailed information regarding the New Vehicle Limited Warranty, please refer to the Owner’s Manual or visit https://volvo.custhelp.com/app/manuals/ownersmanualinfo for model-specific warranty coverage.
Replacement Genuine Parts: Plug-in Hybrid Battery (PHEV)
Summary: Volvo Car USA LLC and Volvo Car Canada Limited provide a four (4) year/50,000 mile (80,000 KM) limited warranty on all qualifying plug-in hybrid high-voltage batteries and modules sold as replacement parts.
Installed at Retailer: Volvo Genuine PHEV batteries/modules purchased by a customer at and installed by a Volvo Cars authorized retailer in the U.S. or Canada are covered under the limited replacement parts warranty, which includes both parts and labor.
Over The Counter Purchase: Volvo Genuine PHEV Batteries/modules purchased “over the counter” at a Volvo Cars authorized retailer in the U.S. or Canada (i.e., not installed by a Volvo Cars authorized retailer) are covered under the limited replacement parts warranty for parts only and do not include labor coverage. Coverage is retroactively valid for eligible past sales.
This warranty applies to both new and Volvo Genuine Refurbished components installed outside the New Vehicle Limited Warranty period and covers technical failure or degradation below 70% SOH under normal use and service conditions.
Coverage: Battery Electric Vehicle High Voltage Battery (BEV)
Overview: High-voltage batteries are subject to natural wear over time due to aging and usage. For Battery Electric Vehicle (BEV) batteries, if the battery’s capacity falls below a specified threshold— based on model year, vehicle model, and battery type— within the battery warranty period, Volvo Car USA LLC will replace the battery at no cost to the customer.
More detailed information regarding specific capacity thresholds can be found in the Everything Battery Warranty section of the Warranty Policy and Procedure Manual.
In some cases, the replacement may involve a refurbished battery. When this occurs, the refurbished unit will meet or exceed the capacity threshold that triggered the replacement, ensuring continued reliability and performance.
New Vehicle Warranty: Battery Electric Vehicle High Voltage Battery (BEV)
New Vehicle Battery Warranty: High-voltage batteries on BEV models originally installed during vehicle production are covered under the New Vehicle Limited Warranty.
For detailed information regarding the New Vehicle Limited Warranty, please refer to the Owner’s Manual or visit https://volvo.custhelp.com/app/manuals/ownersmanualinfo for model-specific warranty coverage.
Replacement Genuine Parts: Battery Electric Vehicle High Voltage Battery (BEV)
Summary: Volvo Car USA LLC / Volvo Car Canada Limited provide a four (4) year/50,000 mile (80,000 KM) limited warranty on all qualifying high-voltage batteries and modules sold as replacement parts.
Installed at Retailer: Volvo Genuine BEV batteries purchased by a customer at and installed by a Volvo Cars authorized retailer in the U.S. or Canada are covered under the limited replacement parts warranty, which includes both parts and labor.
Over The Counter Purchase: Volvo Genuine BEV Batteries purchased “over the counter” at a Volvo Cars authorized retailer in the U.S. or Canada (i.e., not installed by a Volvo Cars authorized retailer) are covered under the limited replacement parts warranty for parts only and do not include labor coverage.
Coverage is retroactively valid for eligible past sales beginning with model year 2021 vehicles.
This warranty applies to both new and Volvo Genuine Refurbished components installed outside the base vehicle warranty period and covers technical failure or degradation below 70% SOH under normal use and service conditions.
Exclusions- High Voltage & Mild Hybrid Battery Warranties (MHEV, PHEV, BEV)
The following conditions are not covered under the High Voltage & Mild Hybrid Battery Warranties:
• Broken or chipped containers/covers
• Bent, broken, or melted posts/connectors
• Spilled or low coolant levels
• Damage from collision, misuse, fire, freezing, or explosion
• Incorrect installation or charging
• Incorrect model application
• Stock vehicles without a component defect causing battery failure (see 103.030 – Stock Vehicles - Battery)
Volvo Genuine Parts
Any Volvo Genuine Parts (not Volvo Genuine Accessories) are excluded from the High Voltage & Mild Hybrid Battery Warranties (MHEV, PHEV, BEV).
Volvo Lifestyle Collection
The Volvo Lifestyle Collection is excluded from the High Voltage & Mild Hybrid Battery Warranties (MHEV, PHEV, BEV).
Accessory Batteries
Accessory batteries (e.g., Key Fob battery) are excluded from the High Voltage & Mild Hybrid Battery Warranties (MHEV, PHEV, BEV).
Accessories
Volvo Genuine Accessories are excluded from the High Voltage & Mild Hybrid Battery Warranties (MHEV, PHEV, BEV).