Volvo Roadside Assistance Programs

Volvo offers different levels of Roadside Assistance. If you need assistance, please call 1-800-638-6586.

Volvo Roadside Assistance Plus

Volvo Roadside Assistance Plus is included with all new and Certified by Volvo vehicles for the period of the Vehicle warranty. This premium service provides complimentary towing to the nearest Volvo Cars authorized retailer and other services like trip interruption insurance. Program benefits include:

24/7 Complimentary Towing to a Volvo Authorized Retailer

  • In the event of a mechanical disablement or traffic accident, we'll arrange a tow to the nearest Volvo retailer.

24/7 Complimentary Towing to Volvo Authorized a Collision Center

  • In the event of a mechanical disablement or traffic accident, we'll arrange a tow to the nearest Certified Volvo Collision Center within a 25-mile radius

24/7 Roadside Services

  • Our roadside provider will deliver fuel, change a flat tire, provide lockout service, or perform a battery jump to help you continue your journey.

Lockout Assistance

  • Provides vehicle entry if you don't have your keys or access to the Volvo Cars app.

Winching

  • We'll send the necessary equipment to get you back on the road if you're stuck.

Trip Interruption

  • Expense benefits up to $1,000 for meals, lodging, and alternative transportation (car rentals and/or commercial transportation) in the event of a warranty-related disablement occurring more than 100 miles from your primary residence.

All trip interruption claims must be submitted with the following:

  • The original itemized repair order from the dealer that repaired the vehicle due to a mechanical disablement
  • Itemized receipts for food, car rental, hotel and etc.

The following items are not eligible for reimbursement under trip interruption:

  • Expenses due to tire failure and accidents
  • Fuel
  • Tolls
  • Rental car add-ons

To obtain reimbursement, please send your receipts to:

 Email: roadside@volvocars.com

 or

Volvo Roadside Assistance
1800 Volvo Place
Mahwah, NJ 07430

Note: Reimbursement process takes approximately 4-6 weeks

Volvo Roadside Assistance

If you need a tow, we offer complimentary towing, regardless of age or mileage.  Volvo Roadside Assistance will provide complimentary coverage for 25 miles, to any authorized Volvo dealer or Volvo Certified Collision Center. If you need a tow, please call 1-800-638-6586. Program benefits include:

24/7 Complimentary Towing to a Volvo Authorized Retailer

  • In the event of a mechanical disablement or traffic accident, we'll arrange a tow to the nearest Volvo retailer within a 25-mile radius.

24/7 Complimentary Towing to Volvo Authorized a Collision Center

  • In the event of a mechanical disablement or traffic accident, we'll arrange a tow to the nearest Certified Volvo Collision Center within a 25-mile radius.

Volvo Roadside Assistance Plus Membership

When your complimentary four years of Volvo Roadside Assistance Plus is due to expire, rest assured, continued protection is available. Enroll in Volvo Roadside Assistance Plus today and we’ll extend your membership benefits and protections to your vehicle and any authorized driver for a low annual fee of only $99.99 year. VIP Flatbed Towing, Roadside Assistance, Trip Interruption, and more.

Click here to enroll. Program benefits include:

24/7 Complimentary Towing to a Volvo Authorized Retailer

  • In the event of a mechanical disablement or traffic accident, we'll arrange a tow to the nearest Volvo retailer within 100 miles. Additional tow miles are available as an out-of-pocket expense. This membership includes 4 covered service events per year.

24/7 Complimentary Towing to Volvo Authorized a Collision Center

  • In the event of a mechanical disablement or traffic accident, we'll arrange a tow to the nearest Certified Volvo Collision Center within a 25-mile radius.

24/7 Roadside Services

  • Our roadside provider will deliver fuel, change a flat tire, provide lockout service, or perform a battery jump to help you continue your journey. This membership includes 4 covered service events per year.

Lockout Assistance

  • Provides vehicle entry if you don't have your keys or access to the Volvo Cars app. This membership includes 4 covered service events per year.

Winching

  • We'll send the necessary equipment to get you back on the road if you're stuck. This membership includes 4 covered service events per year.

Trip Interruption

  • Expense benefits up to $500 for meals, lodging, and alternative transportation (car rentals and/or commercial transportation) in the event of a warranty-related disablement occurring more than 150 miles from your primary residence.

All trip interruption claims must be submitted with the following:

  • The original itemized repair order from the dealer that repaired the vehicle due to a mechanical disablement
  • Itemized receipts for food, car rental, hotel and etc.

The following items are not eligible for reimbursement under trip interruption:

  • Expenses due to tire failure and accidents
  • Fuel
  • Tolls
  • Rental car add-ons

To obtain reimbursement, please send your receipts to:

Email: roadside@volvocars.com or

Volvo Roadside Assistance1800 Volvo PlaceMahwah, NJ 07430

Note: Reimbursement process takes approximately 4-6 weeks


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