Volvo Car Connect Plus

When you buy a new Volvo, you'll receive a complimentary 4 year period of Connect Plus¹. After this complimentary period, you'll need to purchase a subscription to use your car's built-in internet connection to run the Google services and related apps with unlimited data².

Note

If you don't purchase a Connect Plus subscription, the Google services and apps will remain downloaded. Unless you connect your car to the internet using an alternative method, such as phone tethering, these apps and services can only be used in offline mode. This means they will have limited functionality.

Cars from model year 2022 and later with built-in Google services will need to purchase an extension of Connect Plus after this period.

Cars of model year 2021 with built-in Google services do not need to purchase a Connect Plus extension. They can continue to use the cars in-built internet connection as long as it is offered by Volvo Cars and the car's technology and connectivity support the use of the services.

Finding the status of your Connect Plus

You can see the status of your Connect Plus in the Volvo Cars mobile app:

• In the Volvo Cars mobile app, go to the car tab > Plans and services.

Purchasing a Connect Plus subscription

Connect plus is a subscription that you will need to renew after the initial period. You'll be notified in advance before the complimentary service period ends via:

• Push notifications on your phone from the Volvo Cars app
• E-mails

You'll be able to purchase the Connect Plus subscription in the Volvo Cars mobile app or via the Volvo Cars website.

In the Volvo Cars mobile app:

1. Sign in to the app with your Volvo ID.
2. Go to the car tab > Shop.
3. Follow the remaining steps in the app to complete the purchase.
4. To ensure a smooth and successful restoration of service to the car, please be aware that at least one lock-unlock cycle is performed and that the process may take up to a few hours to activate.

Via the Volvo Cars website www.volvocars.com:

1. Sign in with your Volvo ID.
2. Go to Owners > Connected Vehicle Products & Services > Connect Plus and follow the steps to complete the purchase.

Cancelling Connect Plus

You'll be able to cancel the subscription via the Volvo Cars mobile app.

1. Sign in to the app with your Volvo ID.
2. Go to the car tab > Plans and services.
3. Press Cancel subscription and follow the instructions in the app.

If you cancel before the end of the paid subscription period, you will still have Connect Plus for the remaining time of the subscription.

Buying or selling a car with an active Connect Plus subscription

Connect Plus is tied to the car, not to the person who purchased it. When you buy a pre-owned car with an active subscription, any remaining time on the subscription will be available for you to use.

If you sell your car, the Connect Plus subscription cannot be transferred to a new car.

When the remaining time of the subscription comes to an end, you as the new owner of the car will need to purchase the subscription to keep the in-car connectivity to the Google apps and services.

Applicable models

C40, model year 2022-2024

EC40, model year 2025 and later

EX40, model year 2025 and later

EX30, model year 2024 and later

EX90, model year 2025 and later

S60, S60 Recharge, model year 2023 and later

S60, Polestar engineered, model year 2023 and later

S90, S90 Recharge, model year 2022 and later

V60, V60 Recharge, V60 Cross Country, model year 2023 and later

V90, V90 Recharge, V90 Cross Country, model year 2022 and later

XC40 Recharge Pure Electric, model year 2022-2024

XC40 (mild hybrid), model year 2023 and later

XC60, XC60 Recharge, model year 2022 and later

XC60, Polestar engineered, model year 2023 and later

XC90, XC90 Recharge, model year 2023 and later

For additional information please see PDF:

Footnotes

¹ Varies depending on market.

² Data speeds may be slowed if the network is busy. A Fair Use Policy applies to your data consumption, and we reserve the right to suspend or limit your access to or use of your internet access. For more information, please see your Owner’s Manual. Service connectivity is not available everywhere. Additional Terms and Conditions apply.